Industry: Food & Pharmaceutical
Customer Background:
A food-processing equipment manufacturer supplying washing, filling and packaging lines to dairy and beverage factories.
Challenge
Food production equipment is cleaned daily using high-pressure hot water and caustic cleaning agents. Standard M12 connectors could not reliably withstand these conditions.
The customer experienced:
- Water ingress during high-pressure washdown.
- Plastic housings becoming brittle after repeated chemical exposure.
- A need for stainless-steel connectors capable of withstanding IP69K high-temperature, high-pressure cleaning.
Our Solution
Shanwei Link supplied:
- Stainless-steel M12 connectors with silicone seals and IP69K protection.
- FDA-compliant cable jackets suitable for food-contact areas.
- Stainless-steel M12-to-RJ45 adapters for Ethernet connections on the production line.
The materials were specified as food-grade and cleanable, with structures designed to avoid hidden gaps where contamination could accumulate.
Results
- The connectors withstood daily high-pressure washdown for more than two years without reported water ingress.
- No bacterial growth issues were detected during the customer’s food safety audits.
- The customer replaced its previous European connector solution with Shanwei Link’s stainless-steel M12 solution and reported a 40% cost reduction while maintaining the required performance.